Risk
Electric shock
Models affected
Model: ST-2000VA
SKU: G1065-VTC-20SJ-UK
Other product identifiers: INT0001-B2C-20230721113231, RVG105-230811-
0002-352, S2CNSHAGoodCang_UK230034.
Details
Step-down transformer used to translate the voltage of devices down to smaller outputs.
The product presents a serious risk of electric shock as the transformer had not been provided with a dedicated earthing terminal. If a surge in a current or a fault with the product were to occur, the product could become live and electrocute the consumer. The plug fitted to this sample did not comply with BS1363. The instructions supplied with the product are inadequate as they did not contain sufficient information to ensure the correct and safe use of the equipment. The electrical equipment had also not been marked with the name, trademark, or other means for the identification of the manufacturer as required by the regulation.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
What to do next
If you believe you have an affected product stop using it immediately and contact the retailer for further advice.
Electrical Safety First strongly recommends that anyone who discovers they have an electrical item that has been recalled should stop using it until it has been checked by the manufacturer.