Risk
Electric shock.
Models affected
ASIN: B097R4XXQS
Barcode / SKU: X001M63X8P
Model KAT24W01
Other product identifiers: FBA15G6BN55JU000032
Details
Electric massaging pillow rest that uses heat and kneading heads.
The product poses a high risk of electric shock as when tested the plug does not meet the dimensional requirements of the relevant standard (BS1363). This includes to size of the plug pins exceed the limit which can damage the plug socket.
Additionally, the plug conductors had been soldered onto their respective terminals and have not been held in place independently of the soldered connection (or securely hooked in position prior to soldering). There are no barriers to prevent a detached wire from reducing creepage distances and clearances to levels below the minimum required by the standard. Furthermore, the instructions are considered to be inadequate as they do not contain sufficient information to ensure the correct and safe use of the equipment.
The product does not comply with the Electrical Equipment (Safety) Regulations 2016.
What to do next
If you believe you have an affected product stop using it immediately and contact the retailer for further advice.
Electrical Safety First strongly recommends that anyone who discovers they have an electrical item that has been recalled should stop using it until it has been checked by the manufacturer.