Risk
Electric shock.
Models affected
Adapter Model Number: KAT24W01
Details
Shiatsu pillow back and neck massager with red massage roller balls.
The product presents a risk of electric shock as there is insufficient creepage and clearance distance between the mains potential input circuits and low voltage output circuits for class II equipment. The internal mains wiring was not adequately secured in according with requirements of clause 4.6.2. The mains plug module does not meet the dimensional requirements of BS 1362.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
What to do next
If you believe you have an affected product stop using it immediately and contact the retailer for further advice.
Electrical Safety First strongly recommends that anyone who discovers they have an electrical item that has been recalled should stop using it until it has been checked by the manufacturer.