Risk
The flex on the iron may fail, posing a risk of burns and electric shock.
Models affected
Model numbers:
15081, 18651, 18720, 18741, 18742, 18743, 19220, 19221, 19222, 19400, 19840, 20260, 20280, 20550-10, 20560-10
If the Batch Code starts with 045 through to 365 and ends with 12 or starts with 001 through to 195 and ends with 13, then you have an affected Iron.
Irons with any other number sequence are not affected.
Any Irons with a 4 digit Batch Code are not affected by this recall.
Any Irons with Batch Codes ending 10, 11 and 14 are not affected by this recall.
Details
Russell Hobbs Steam Irons.
What to do next
If you have an affected iron, stop using the product immediately.
Please then complete the form at the Russell Hobbs website for either a replacement iron or a full refund:
https://uk.russellhobbs.com/product-info.html
Alternatively, you can contact Russell Hobbs by telephone, Monday to Friday 9am - 5pm on:
Call our Helpdesk on
Freephone: 0800 307 7616
Mobile: 0333 103 9663
Electrical Safety First recommends that anyone who discovers they have an electrical item that has been recalled should stop using it until it has been checked by the manufacturer.