Risk
Voluntary withdrawal from the market and recall from consumers
Models affected
Model: BOA025. UK.RB.
Barcode: 4020628997304
Details
The power supply poses a risk of electric shock because the connection to the live and neutral pins of the plug is made purely by solder. In the event of the solder failing on one of the pins a short circuit could occur. There is excess wire on the low voltage side of the transformer; if one of these wires were to become loose they could touch the input side of the board. In addition, the transformer does not provide sufficient insulation between the primary and secondary circuits. The plug face and pin sizes are considered to be too small. The product does not comply with the Low Voltage Directive (LVD) and with the relevant European standard EN 60950.
What to do next
The manufacturer may not have provided a way to exchange your product. Read our product recall advice to find out what to do next.
Electrical Safety First recommends that anyone who discovers they have an electrical item that has been recalled should stop using it until it has been checked by the manufacturer.
