Risk
As part of our ongoing Quality Assurance checking procedures we have identified that some batches of the JML Fresh Air Globe Silver and JML Fresh Air Globe Pearl have potentially dangerous mains adaptor plugs. Affected adaptors have an earth pin which is 0.73mm too long and therefore does not push all the way into the wall socket.
Models affected
Batches with the model number FJ22400850A2 on the adaptor are affected.
What to do next
If you or someone you know owns a Fresh Air Globe, please:
1. Check the model number of the mains adaptor plug. If it does not match the model number shown above, your product is not affected by this notice. If the model number is FJ22400850A2, your adaptor may be affected so please follow steps 2. and 3. below.
2. Stop using the adaptor immediately.
3. Contact the customer service team on 0800 781 7831 (Monday to Friday 8am to 6pm, excl bank hols), who will then organise a replacement adaptor to be dispatched. They will enclose with this replacement a pre-paid envelope for you to return your original adaptor. No other JML product is affected by this notice.
If you have any questions, please do not hesitate to get in touch. JML, Regis Road, London, NW5 3EG, 0800 781 7831
Electrical Safety First recommends that anyone who discovers they have an electrical item that has been recalled should stop using it until it has been checked by the manufacturer.
