Risk
This product poses a serious risk of electric shock because due to poor assembly components, it can fall and cause overheating resulting in melting of part of the outer casing thus exposing live parts.
This product does not comply with the Low Voltage Directive and the relevant European standard EN 60335. Voluntary withdrawal from the market and recall from consumers.
Models affected
Model: IM-11GX. Serial number: 11G9P0C629xxxx
What to do next
The manufacturer may not have provided a way to exchange your product. Read our product recall advice to find out what to do next.
Electrical Safety First recommends that anyone who discovers they have an electrical item that has been recalled should stop using it until it has been checked by the manufacturer.